We offer three methods for shipping your orders from Eternna Cosmetics:
Standard - 4 to 8 business days Includes 1 day for processing and 3 to 7 days for transit.
Expedited - 3 business days Includes 1 day for processing and 2 days for transit.
Express - 2 business days Includes 1 day for processing and 1 day for transit.
Business days include Monday—Friday, excluding holidays.
Shipping to Alaska and Hawaii with no extra shipping fees.
*We apologize for the inconvenience but Eternna Cosmetics does not ship internationally at this time.
Shipping cost is calculated on a "per item" or "per pound" basis and is based on the shipping method you select (Standard, Expedited, Express).
We sometimes offer free shipping in select categories, or free shipping site-wide.
Eternna Cosmetics Laboratories, LLC is committed to offering our customers the finest products available.
If you would like to return the product, simply return it within 30 days of the PURCHASE date with an original receipt and in its original condition and we will be happy to credit your account for the full amount of the purchase.
If a product has been opened, we can exchange for something of the same or lesser value. We apologize but return shipping fees are not refundable.
Please send your return via UPS, Fed Ex or USPS for your protection.
Please keep the tracking number as reference for the return shipment.
This information will be required to assist you if the package does not reach us.
Please note that it may take up to 30 days to return and credit back your account.
If your package was damaged in shipment by the carrier, save the box and the merchandise and notify us at
Eternna Cosmetics Laboratories, LLC
6411 Alondra Blvd.
Paramount, CA 90723